Admissions at BlueRock
A clear, compassionate path to residential treatment for teen males.
Our admissions process is structured to ensure each student receives care that is tailored to their individual needs through thorough assessment and personalized treatment planning.
We carefully evaluate every referral to ensure clinical appropriateness and always prioritize the safety of our staff and students. Wondering if BlueRock is right for your teen or client? Check out our Student Behavioral Profile below.
Admissions Process
The Admissions team is here to support students, families, and agency partners through every step of the process.
Step 2
Phone call with Admissions team member to gather more details.
Step 3
Clinical team reviews application and supporting documentation.
Step 4
Virtual interview for student applicant with BlueRock team members.
Step 5
Confirm insurance coverage.
Step 6
Schedule enrollment date.
Step 7
Complete enrollment paperwork.
We guide you through each step, coordinate with current providers, and share what to expect at the time of enrollment.
We do not offer same-day or emergency placements.
Student Behavioral Profile
Our program serves teens who struggle with emotional, behavioral, or mental health disorders. Clients often present with diagnoses and difficulties related to the following areas:
Emotional Health
- Depression, anxiety & mood
- Grief & loss
- Trauma
- Body-image issues
Safety & Risk
- Self-harming behaviors
- Suicidal thoughts
- Substance experimentation
Attention & Learning
- ADD/ADHD
- Learning differences
- Academic struggles
- Autism Spectrum Disorder (ASD), Level 1
Relationships & Family
- Conflicts at home
- Noncompliant behaviors
- Adoption & attachment issues
- Emerging personality features
Insurance
BlueRock accepts Medicaid plans and private insurance. We also have private pay options.
We are in-network with the following Managed Care Organizations (MCOs):
- Vaya Health
- Healthy Blue Care Together
We are considered an out-of-network provider for other MCOs and private insurance companies; however, we can provide information and support to assist the member in requesting a Single Case Agreement (SCA) to cover treatment and services offered at BlueRock.
What to Expect After Admission
Your teen will settle into a safe, supervised, home-like setting with daily therapeutic groups, individual and family sessions, and on-campus academics so school stays on track. You’ll receive regular updates, parent coaching, and a clear plan for stepping down to community care when ready.
BlueRock Behavioral Health
Frequently Asked Questions
Yes. We accept NC Medicaid, including managed care plans. Coverage typically requires a medical necessity review. We handle the paperwork and coordinate with your care manager; families must keep Medicaid eligibility active throughout care. We are an established provider with Vaya Health and Healthy Blue Care Together. For other MCOs and insurance companies, we can work with the member to initiate a Single Case Agreement (SCA) to authorize treatment and request approval of our enhanced rate.
Many private or employer-sponsored plans cover Level II when medically necessary. Coverage varies by plan, network status, and clinical criteria. We are considered out-of-network for private insurance plans/providers. Our admissions team will provide supporting information for you to contact the student’s insurer to find out what costs they will cover and, when appropriate, request a Singe Case Agreement (SCA) to authorize treatment at BlueRock. If insurance does not cover some or all services, we offer self-pay options and transparent estimates.
Common out-of-pocket items include deductibles, copays, coinsurance, non-covered services, and any fees not included by your plan (e.g., certain assessments or supplies).
Timelines for admissions vary by clinical needs, insurance, and placement availability, ranging from a few days to several months. Call us to discuss timing.
Yes. Pending receipt of your referral form and subsequent phone screening, we can provide an on-site tour or virtual walkthrough and introduce you to key team members.
Have Questions or Ready to Get Started?
If you’re interested in learning more or starting the admissions process, please fill out our Admissions Referral Form.