Admissions at BlueRock
A clear, compassionate path to residential treatment for teen males.
Our admissions process is structured to ensure each student receives care that is tailored to their individual needs through thorough assessment and personalized treatment planning.
We carefully evaluate every referral to ensure clinical appropriateness and always prioritize the safety of our staff and students. Wondering if BlueRock is right for your teen or client? Check out our Student Behavioral Profile below.
Admissions Process
The Admissions team is here to support students, families, and agency partners through every step of the process.
Step 2
Phone call with Admissions team member to gather more details.
Step 3
Clinical team reviews application and supporting documentation.
Step 4
Virtual interview for student applicant with BlueRock team members.
Step 5
Confirm insurance coverage.
Step 6
Schedule enrollment date.
Step 7
Complete enrollment paperwork.
We guide you through each step, coordinate with current providers, and share what to expect at the time of enrollment.
We do not offer same-day or emergency placements.
Student Behavioral Profile
Our program serves teens who struggle with emotional, behavioral, or mental health disorders. Clients often present with diagnoses and difficulties related to the following areas:
Emotional Health
- Depression, anxiety & mood
- Grief & loss
- Trauma
- Body-image issues
Safety & Risk
- Self-harming behaviors
- Suicidal thoughts
- Substance experimentation
Attention & Learning
- ADD/ADHD
- Learning differences
- Academic struggles
- Autism Spectrum Disorder (ASD), Level 1
Relationships & Family
- Conflicts at home
- Noncompliant behaviors
- Adoption & attachment issues
- Emerging personality features
Insurance
BlueRock accepts many Medicaid plans and private insurance. We also have private pay options.
We are in-network with the following Medicaid insurance providers/plans:
- Vaya Health
- Healthy Blue Care Together
We have also worked with other Medicaid insurance providers including Alliance Health and Partners Health Management.
For private insurance, we provide information and support to assist the member in requesting a single-case agreement to cover treatment and services offered at BlueRock.
What to Expect After Admission
Your teen will settle into a safe, supervised, home-like setting with daily therapeutic groups, individual and family sessions, and on-campus academics so school stays on track. You’ll receive regular updates, parent coaching, and a clear plan for stepping down to community care when ready.
BlueRock Behavioral Health
Frequently Asked Questions
BlueRock Behavioral Health is located in Bat Cave, NC on a 140‑acre campus in the mountains. We are located about 30 minutes south of Asheville, just off Highway 74.
Address:
Yes. Ask for an on-site tour or virtual walkthrough. We can also introduce you to key team members (admissions, academics, clinical) so you know who’s who.
- Call
- Brief phone screen
- Records & benefits check
- Clinical review
- Schedule admission
We guide you through each step, coordinate with current providers, and share what to expect in the first week.
Yes. We contact your NC Medicaid Standard or Tailored Plan or commercial health insurer to confirm residential Level II benefits. We also explain deductibles, coinsurance, and out-of-pocket (OOP) maximums in plain language.
Parent/guardian and teen info, home county (helps route Medicaid plans), front/back of insurance card, current providers/meds, and any IEP/504 or testing. If you don’t have everything handy, start with the basics and we’ll help gather the rest.
Timelines vary by clinical needs and insurance. Many families receive a same-day benefits check and move through review within a few days; we’ll update you at each milestone and help with interim planning if a bed date is a few days out. Admissions are coordinated as soon as clinical criteria and logistics are complete. Call us to discuss timing.
Everyday clothing and layers, closed-toe shoes, personal hygiene items, and approved comfort items (e.g., photos, small journal). We’ll send a packing list and note what’s best left at home for safety reasons.
Length of stay is individualized, tied to clinical goals and academic progress. We review progress frequently and plan for step-down care early.
Yes. Level II is a North Carolina Medicaid designation for community-based residential treatment; we’ll confirm eligibility/benefits during your call.
Teens dealing with issues such as anxiety, depression, trauma, self-harm, ADHD/ADD, learning differences, family conflict, or substance use.
Have Questions or Ready to Get Started?
If you’re interested in learning more or starting the admissions process, please fill out our Admissions Referral Form.