FAQ

About Our Teen Residential Treatment Program in Western North Carolina

Looking into help for your child can feel overwhelming. Learn how BlueRock Behavioral Health’s Level II residential treatment supports teens ages 12-17 with anxiety, depression, trauma-related stress, ADHD, and behavioral challenges. You’ll find clear answers about services, age and gender criteria, length of stay, our accredited on-campus school, family therapy and parent coaching, and staff training. Know what to expect from a safe, structured, 24/7 residential program in Western North Carolina.

Who We Help

BlueRock Behavioral Health serves teens ages 12-17 who need a Level II residential treatment program in Western North Carolina. We support anxiety, depression, trauma-related stress, ADHD, school refusal, and behavioral challenges. Our setting is community-based and home-like, designed for youth who need 24/7 structure but do not require an intense hospital setting.

BlueRock Behavioral Health

Frequently Asked Questions

BlueRock is a Level II residential placement option for youth ages 12-17 with an average length of stay of 90-180 days.  Our program provides key therapeutic interventions through both our residential treatment and emergency placement services. 

BlueRock serves adolescents (ages 12-17) of all genders with emotional, behavioral, or mental health disorders.  Our relationship-based model of care and experiential approach is designed specifically to meet the needs of adolescents/teens.

Our clients often face challenges related to depression, anxiety, substance use, trauma, body image, self-harm, suicidal ideation, family conflict, ADHD, academic struggles, grief, low self-esteem, trauma, adoption and attachment issues, and high-functioning autism spectrum disorder.

Our short-term program is designed to be completed in 90-180 days.  Additionally, we offer a limited number of emergency placement beds.

Our fully accredited and licensed academic program provides in-person, instructor-led classes in a traditional classroom setting. Our classes are small, typically with no more than 8 students per class.

Family work is critical for the long-term success of our students. Each family will have a weekly family therapy session and specific treatment goals to help heal the entire family. Additionally, we want and encourage families to visit their students on campus. We hold regularly scheduled family seminars, which serve as immersive, on-campus experiences for the entire family.

All staff complete extensive training in Therapeutic Crisis Intervention (TCI), an evidence-based program developed at Cornell University that promotes trauma-sensitive environments where youth and staff both feel safe. Staff are also certified in First Aid and CPR and must pass a criminal background check. Most have experience working with adolescents or hold undergraduate degrees in psychology or related fields.

What to Expect in Level II Residential Care

Level II residential care is a 24-hour program for youth to address behavioral or mental health needs. Unlike other Level II programs, BlueRock provides this care on a beautiful 140-acre campus with separate buildings for dorms, schooling, clinical programming, dining, and recreation.

We have licensed clinicians, North Carolina-licensed teachers providing academic instruction, and experiential programming all on-site. Daily routines emphasize skill-building (emotion regulation, communication, decision-making), healthy habits, and guided practice in real-world settings.

How Admissions at BlueRock Works

Teen going over school work

Call or inquire to discuss your teen’s needs.

Academic performance and mental health are deeply intertwined during the adolescent years

Clinical review of records and school supports to confirm Level II fit.

Rifling through paperwork and insurance forms at BlueRock

We handle benefits & paperwork, including verification and authorizations.

Our teens benefit from the quiet reflection that comes with mountain living while still having access to specialized community services that complement our on-campus programs

Intake & arrival, including orientation, safety, and a customized plan.

Ready to Get Help for Your Teen?